Direct Contact • Hyderabad, India
Direct Contact & Channels
Operated by: Scalent • Hyderabad, Telangana, India • Effective Date: October 29, 2026
Voice / Phone Call
Direct telephonic customer service and consultation hotline.
Available Monday to Saturday, 10:00 AM – 5:00 PM IST
WhatsApp Direct Chat
Immediate project inquiries and client messaging channel.
Connects directly to +91 76718 10956
General & Support Email
Official inbox for retainers, invoices, and service assistance.
24-hour turnaround acknowledgment
Location & Operating Hours
Registered Entity & Working Timings.
Scalent, Hyderabad, Telangana, India
Monday to Saturday • 10:00 AM – 5:00 PM IST
Statutory Grievance Redressal Officer
In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection (DPDP) Act, 2023, clients and data principals may submit statutory grievances to our appointed officer:
Officer Name: Sharath Kumar Shaboth
Designation: Grievance Officer & Data Controller
Entity: Scalent
Location: Hyderabad, Telangana, India
Dedicated Email: support@scalent.co.in (Subject line: Grievance Redressal)
Turnaround: Acknowledgment within 24 hours; complete resolution within 15 working days.